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Breakout Workshop 4b

Process-oriented simulations: A gift to quality and safety 

Led by James Ruiter

Simulation use in healthcare has been, to a large extent, limited to its application in education, and examination and testing. Such a limited view of such a powerful tool is unfortunate and limits our ability to truly improve quality and safety. A recent example of process-oriented in situ simulation to manage the chaos that COVID thrusted us into is highlighted in this session. 


After this session, participants should be able to: 

  • Describe the importance of the difference between Work as Imagined and Work as Done. 

  • Assess the limitations of traditional simulations use in healthcare. 

  • Propose improvements to the use of simulation in their context. 

Educational materials:

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